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Managed hosting

Most of ACT solutions are delivered through a managed hosting model. This means that your systems are run on high quality hardware in a secure data centre environment. The result is that service access is highly resilient - your systems are always there working for you.

Using managed hosting ensures a clear operating model and defined standard operating procedures, which deliver consistent high availability. Service level availability is measured 24 hours per day 365 days per year. Our infrastructure is housed in UK hosting facilities which are secure, have resilient power supply, resilient cooling and redundant network connectivity.

  • Provisioning options include the use of either dedicated platforms, shared infrastructure
    or a combination of the two
  • Multiple Internet Service Providers
  • Defined Recovery Time Objectives
  • Products are accessible over encrypted network connections
  • Service management information
  • Network management information
Technical notes
  • Fully managed data centres host all customer data, ensuring the highest levels
    of data security and business continuity
  • High bandwidth inter-data centre network
  • Redundant security infrastructure and network layers
In the real world
  • ISL HOPS managed service for over 150 English National Concessionary Travel Scheme (ENCTS) authorities. This service currently supports 8.5 million card holders, interfacing with seven ITSO card bureaus, processing over 200,000 transactions per day.
  • Welsh Assembly Government HOPS and CMS managed service supporting all Wales Bus Operators across 22 local authorities, some 700,000 card holders.
  • London Midland TOC HOPS and CMS managed service interfacing with card issuing systems, the Atos Origin WebTIS (Ticket Issuance System), station gates, station validators, handheld validators, mobile TIS, and TVM (Ticket Vending Machine).
  • Centro HOPS managed service, provided through Logica, supporting over 500,000 card holders and servicing the Centro Bus ETM estate of across approximately 2,500 buses.
Solutions using Managed hosting

Read a case study

Choice Marketing
"The Gardeners' Reward Card is now central to our marketing. There's no doubt that working with an experienced and responsive provider like ACT has made this kind of initiative achievable".

Michelle de Lavis Trafford
Buying Co-ordinator, Choice Marketing

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Technical Director

"We continue to invest heavily in our service and hosting infrastructure, enabling our clients to benefit from a flexible, scalable, secure technology platform with the capacity to service the demands of future growth."

Why ACT?

Our enterprise strength systems and managed hosting services allow you to focus on your core business while benefiting from the savings and security of ACT's industry-leading managed services.