Skip to main content Skip to main navigation Skip to products navigation Skip to services navigation Skip to solutions navigation Skip to site map

Smart ticketing portal launched for Bristol's Park and Ride

24 April 2014

Smart ticketing is being rolled out for Bristol’s Park and Ride service following last year’s successful smart ticketing trial of the TravelWest+ card.

Bristol has three park and ride sites: Long Ashton, Portway and Brislington. The Long Ashton Park and Ride is operated by First, while CT Plus operates the Brislington and Portway sites. Up to 3,000 passengers use the park and ride services every week.
Bristol’s TravelWest scheme, implemented by Bristol City Council, allows travellers to load transport tickets online through a web portal designed by smart ticketing firm ACT.

To request their TravelWest+ smart card, travellers simply need to go to the portal to register and they will receive their card in the post. They can use the portal to top up their TravelWest card with the tickets they need for Bristol’s Park and Ride service. When they board the bus, all they need to do is place the card against the ticket machine.

The new customer portal introduces an easier and more convenient way to pay for Bristol’s Park and Ride service through self-service smart ticketing. Travellers now have the tools to top up their smart card with the tickets they need, which reduces the level of cash payments on bus and the need for drivers to issue paper tickets. 

Edward Hopkins, Project Manager for the scheme, commented, “The introduction of the TravelWest+ smartcard will make it easier and more convenient to use Park and Ride in Bristol. The introduction of smart ticketing is key to joining up public transport journeys and encouraging more people to use public transport, both in Bristol and the wider region, and this is an important first step in achieving this.”

ACT has designed its portal to be easy for passengers to use. It is a very convenient way for most passengers for apply for and top up their smart card. 

Cardholder benefits:
• Simple and convenient
• Online application
• Speedy top-ups
• Secure online payment
• Available 24 hours

Gary Watts, ACT CEO, explained, “Park and ride services are an important part of the transport infrastructure for many cities, and a convenient and accessible ticketing process is critical to make it easy for customers to buy tickets. We are seeing a rise in the number of park and ride schemes adopting smart ticketing, both to help speed up boarding and to give customers an easy way to pay for the service.”

For further information on smart card initiatives in South West England, please have a look at ACT's recent press release on joining up transport in South West England.


For more information, please contact: Joanne Hutchinson, Marketing Manager, Applied Card Technologies Limited.

T: 01249 751200
F: 01249 751201