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ITSO has awarded its latest 2.1.4 certification to the HOPS by ACT

29 November 2010

ITSO has awarded its latest 2.1.4 certification to the HOPS by ACT (Applied Card Technologies Ltd), the industry-leading smart ticketing management system provider. ACT is proud to hold this important certification which includes the 2.1.4 specification changes (corrigendum) from the past six months.

ACT's flagship product, HOPS v5, is unique in being the only HOPS that has achieved certification to each and every version of the ITSO specification (2.1, 2.1.1, 2.1.2, 2.1.3, and 2.1.4). This latest certification underscores ACT's long term commitment to ITSO and its investment in servicing the current and future needs of its customers.

ITSO released version 2.1.4 of the specification in February 2010 and since then it has been amended to include a number significant improvements delivered through a corrigendum. These changes have ensured that the specification meets the requirements of tomorrow's transit customers. The HOPS's compliance with the latest 2.1.4 specification including corrigendum means that it provides full ticketing support for bus, rail, ferries, tunnels and tolls. The HOPS also supports IPE TYP 24 for storing ticket data, remote retail fulfillment and also provides backward compatibility for devices certified to earlier versions of the ITSO specification (2.1,2.1.2 & 2.1.3).

The HOPS by ACT continues to be the HOPS of choice in the market, and is relied upon by many transport and citizen entitlement schemes. ACT's customers are positive about the benefits the new certification brings.

Dave Lynch, Go Ahead Group Technology and Procurement Director, "We have been careful to select the very best suppliers to deliver our smart ticketing strategy across our rail and bus businesses. Our supplier evaluations established ACT as the clear choice to provide our central Customer Management Systems (CMS) service, ITSO HOPS back office services, ITSO certified retail EPOS systems and smart ticketing design authority expertise. The certification of the ACT HOPS to the latest 2.1.4 ITSO specification not only assures us of ACTs continual product innovation but this latest version 5 of the HOPS provides our ticketing programme with key enablers for our complex best value ticketing."

Gary Watts, Managing Director of ACT, "ACT has been creating and servicing smart ticketing schemes within the bus and rail markets for the past ten years across a wide range of customers in both public and private sectors. It is important we continue to listen to our customers so we can service their needs in a timely manner. Over the past year our customers have told us what they love about our HOPS products and services and how to make it even better. Over 12 months ago we asked our top engineers to gather and to create an innovative development plan for our latest HOPS v5 product. I congratulate them on delivering an exciting and function-rich solution, on time and to budget".

The ACT HOPS v5 brings lots of design innovations together including its new dynamic hot-list and action list engine, retail fulfillment module for on line bus and rail ticket sale delivery, together with simplifying the things its customers do every day; configurable to work the way they want and make exciting things possible.


For more information, please contact: Joanne Hutchinson, Marketing Manager, Applied Card Technologies Limited.

T: 01249 751200
F: 01249 751201