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Gloucestershire County Council award critical CMS and online customer portal services to ACT

01 December 2010

The DfT mandate to enable the administration of the English National Concessionary TravelCard scheme from the District TCAs to County Council level from April 1st 2011, has initiated a complete review by Gloucestershire County Council (GCC).

Gloucestershire County Council

Like all County Councils, GCC faced the complexities and associated costs imposed by the transfer of the scheme administration to County Councils. They therefore undertook a complete review of the impacts and considered a number of options to maintain a good service to all residents, whilst driving down operational and administrative costs.

GCC went out to tender in November 2010 and subsequently awarded the contract to ACT to supply all of the key elements required to meet the administrative change. This included implementing the ACT CMS, data migration services from the 6 existing District councils, card production services and a fully integrated consumer facing web portal to allow applicants and cardholders to apply for or order replacement cards online.

 

For more information, please contact: Joanne Hutchinson, Marketing Manager, Applied Card Technologies Limited.

T: 01249 751200
F: 01249 751201
W: www.weareACT.com
E: info@weareACT.com