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ACT secures seven year smart ticketing contract with Atos

30 November 2012

ACT has secured a seven year contract with Atos for the provision of products and services to support the Transport for Greater Manchester (TfGM) Smart Ticketing programme.


Atos is the prime contractor responsible for delivering the TfGM Smart Ticketing programme and ACT will provide the ITSO transaction processing and Retail POST systems which will underpin the new TfGM smart ticketing scheme.


The scheme is expected to make travel easier and better value for passengers in the Greater Manchester area each year. Within two years, Metrolink passengers could be using e-tickets and contactless bank cards to travel on the tram network. In future, they will be able to preload a card with travel credit either online, at Travelshops or through electronic ticket machines, and use the one card as their ticket on the bus, train or tram – or any combination of the three.


The first stage will cover the Metrolink network, and TfGM’s park and ride sites and cycle hubs, with options for buses and then rail to be targeted in subsequent stages as part of TfGM’s strategy. The scheme will be fully ITSO compliant and will also support contactless EMV payments on Metrolink.


Gary Watts, ACT CEO commented, “We are delighted to be selected to work on this ground breaking smart ticketing project. We already provide central ticketing systems to TfGM and this new project with Atos will see these extended and enhanced to deliver the future in smart ticketing across all modes of travel. Through this project we shall see our retail systems widely deployed to enable accessible ticket purchase and top-up via Travelshops throughout Greater Manchester.”


Initially, the new-style virtual tickets and e-purses will be brought in on Greater Manchester’s trams, which are owned by TfGM, and then, in later phases on buses and trains once agreements have been reached with operators.


Atos will design, build and manage the hosted service to run the scheme as well as deploy and manage an estate of ticket sales and validation devices provided by a number of suppliers but also including its own handheld ticket machine, webTIS retail product and ticket vending machines.



For more information, please contact: Joanne Hutchinson, Marketing Manager, Applied Card Technologies Limited.

T: 01249 751200
F: 01249 751201