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ACT launches Cloud Services

17 September 2013

ACT has announced its new Cloud Services, which will provide passengers with a UK-wide retail network to buy and top-up public transport tickets using smart cards.

ACT’s Cloud Services extends transport operators’ traditional ticket sales channels with a wider, more accessible retail network, as well as enabling passengers to buy and download tickets online using a PC or NFC-enabled mobile device.

Giving passengers a range of convenient options to buy and top-up their smart travel cards makes it easier for them to manage their travel and payment arrangements, whenever it suits them. In turn, transport operators benefit from having more passengers prepaying and arriving ready to board with their valid ticket, which will speed up boarding times, reduce retailing costs and lower ticket administration costs.

Whether online, on mobile or over the counter, card holders can buy tickets and load eMoney using sQuid’s FCA accredited secure payments network. To make life easier for passengers, card holders can set up auto top-up to ensure their card always have the funds available for their purchases. Their accounts will also be available online 24/7, so they can view their account transactions whenever they like.

This announcement follows substantial infrastructure investment by ACT to deliver the cloud capacity to service the continued growth in the use of its online, in store and on mobile sales channels. ACT’s Cloud Services provides the secure, resilient and scalable infrastructure to support the demand for passengers to self-serve tickets at home, in store or on the move using mobile handsets.

ACT’s new Cloud Services infrastructure gives UK retailers the capability to sell multi-operator ITSO* compatible tickets. It provides the platform to manage all the communications, transaction processing and payment in the cloud and supplies the infrastructure to enable retailers to tap into the ACT Cloud. A number of retail partners are now set to provide an extensive, national retail network to transform the way tickets are purchased.

Gary Watts, CEO, ACT commented, “With the complexity and cost of smart ticketing increasing, we wanted to create a simple way for transport operators and authorities to sell transport tickets. We also wanted to make it easy for passengers to collect their tickets either at home, in store or on mobile. Extending traditional ticket buying options with a wider, more accessible retail network means passengers can buy tickets anytime, anywhere.

“Thanks to our technological advances during the past year, we can now offer the full range of ACT’s ticketing services as a fully scalable Cloud Service, through our retail partners and growing online presence.”

ACT is showcasing its latest Cloud Services at The Transport Card Forum taking place at the Assembly Rooms in Bath, 24/25 September.

*ITSO - The ITSO Specification is a secure technical electronic platform on which smart ticketing schemes can be built.


For more information, please contact: Joanne Hutchinson, Marketing Manager, Applied Card Technologies Limited.

T: 01249 751200
F: 01249 751201