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Rich

RICH

Technical Director

RICH

Rich joined ACT in 1998 as software architect having previously worked for Acorn Computers in Cambridge. He established software engineering tools and processes and oversaw all ACT product development activities. In 2002 Rich joined the ACT board as Technical Director. Rich provides strategic input into product roadmaps and development technology used by ACT. Having spent a number of years working in the operational side of ACT, Rich has a great understanding of the support challenges facing software services and how careful design can lead to improved service and reduced costs. Rich has been known to speak at industry forums on trending topics and ACT product portfolio.