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ACT's loyalty solution a resounding success for independent garden centres

18 May 2017 - Following six successful years using ACT’s affordable card-based loyalty solution, Choice Marketing Group has awarded ACT a further three-year contract to manage the ‘Gardeners Reward’ card service. Choice Marketing Group is a consortium of 39 like-minded independent garden centres that have joined forces to compete with major chains, sharing costs and taking advantage of economies of scale. The garden centres in the group are based all over the country but have one thing in common - to operate a profitable business by offering good value products that customers want to buy.

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ACT to deliver concessionary ticketing solution for Lincolnshire County Council

10 April 2017 - ACT, a Fujitsu company, has been awarded a three-year contract to supply a complete smart-ticketing solution for Lincolnshire County Council’s (LCC) concessionary travel scheme.

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ACT launches mobile ticketing collection app for Transport Scotland

27 January 2017 - ACT, a Fujitsu company, is working with Transport Scotland to pilot ACT’s mobile ticketing collection app, which will make smart ticketing even more convenient for passengers in Scotland.

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Smart ticketing on track for Metrolink

23 January 2017 - Please see below for latest update from ACT's customer, Transport for Greater Manchester. Passengers will be able to use a single smart card for all their journeys on any Greater Manchester tram or bus from the summer, transport bosses have confirmed.

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Smart Ticketing for Lochaber bus routes

7 November 2016 - Bus passengers in the Lochaber area can now purchase multi-journey tickets with Shiel Buses.

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Smart ticketing taking off in Greater Manchester

3 November 2016 - ACT's customer, Transport for Greater Manchester has the largest multi-operator ticketing scheme in the UK, outside London. Please see below for its recent press release on how passengers are embracing smarter travel solutions through their get me there travel card.

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ACT Analytics delivers new insight into South West passenger transport needs

9 August 2016 - SWSAL (South West Smart Applications Limited) has strengthened its pivotal role in supporting the region’s efficient and effective integrated smart-transport managed service.

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First of its kind interactive iPoint launched in Weston

4 August 2016 - A new interactive information point, the first of its kind in the UK with its unique variety of functions, has been officially launched in Weston-super-Mare.

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ACT selected to deliver smart-ticketing back office for Great Western Railway

1 July 2016 - FirstGroup Plc. has renewed its central SaaS contract with ACT (Applied Card Technologies Limited) to support its growing smart ticketing innovations and to support its new franchise, Great Western Railway (GWR).

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Smart ticketing moves forward in Greater Manchester

28 June 2016 - ACT customer, TfGM, has announced that a one-ticket smart solution for buses and trams across Greater Manchester – making travel easier for all – will become a reality from next year.

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c2c Rail launch part-time season tickets

7 June 2016 - ACT customer, c2c, has launched Flexi-Season tickets utilising ACT’s back-office smart ticketing service. The Flexi-Season ticket marks a major step forward in giving part-time workers the same benefits as commuters who are regular season ticket holders. Please see c2c's press release below for further details.

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Clyde Commuters GoSmart with McGill's

1 March 2016 - Clyde Commuters GoSmart with McGill’s Clyde commuters using some of McGill’s busiest routes are set to benefit from a new Smart ticketing trial being introduced from 26 February.

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Walrus smart card reaches million ticket milestone

23 February 2016 - Merseytravel’s smart ticketing scheme – already the most active outside London – has reached a major milestone this week (w/c 8th February 2016) with a million tickets sold on Walrus cards since they launched in November 2014.

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PayPoint launches multi-operator smart ticketing service in the Greater Manchester area

8 February 2016 - PayPoint has launched its multi-operator smart ticketing service across the Greater Manchester area. The new service will allow passengers to purchase selected current System One travelcards to load onto a get me there or other ITSO compatible smart card at any of the 1,334 PayPoint retailers in the region.

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Thousands of Passengers Benefit from First Year of c2c Franchise

25 November 2015 - ACT’s customer, c2c is celebrating a successful first year of its 15-year rail franchise following the implementation of many new products and services.

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ACT's Cloud Ticketing Service delivers further ITSO retailing opportunities

16 November 2015 - Parkeon ticket vending machines (TVMs), which incorporate ACT’s Remote POST software, have been deployed in Red Funnel’s new self-service ticket kiosks.

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First phase of smartcard ticketing arrives on Thameslink and Great Northern rail services

11 October 2015 - ACT customer, Govia Thameslink Railway (GTR), has announced the successful roll out of the first phase of smart ticketing on its Thameslink and Great Northern services.

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c2c triumphs at National Rail Awards

1 October 2015 - National Express train operator c2c has been named the UK's best train operator at the most prestigious awards ceremony in the rail industry.

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Fujitsu Acquires ACT to Strengthen Presence in Burgeoning Digital Ticketing Market

27 August 2015 - Multimillion pound acquisition will enable Fujitsu to provide intuitive, cloud-based ticketing systems for UK operators.

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ACT shortlisted for National Transport Award

10 August 2015 - ACT and Gloucestershire County Council have been short listed for the National Transport Awards, Excellence in Technology category.

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Improving transport services through ACT Analytics

30 June 2015 - Applied Card Technologies has launched ACT Analytics, a powerful analytical platform that gives transport operators, local authorities and transport planners extensive powers to interrogate passenger and transport data in a way that turns complex data into meaningful business information.

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ACT opens new office and test centre in Cardiff

2 April 2015 - ACT has opened a brand new office in the heart of Cardiff’s thriving city centre. As well as providing an innovative test and research centre, ACT’s Cardiff office provides convenient, local support for its many customers in Wales.

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ACT joins UK Government’s G-Cloud framework

16 March 2015 - ACT has been awarded a place on Crown Commercial Service’s (CCS) G-Cloud framework to make its HOPS and CMS Cloud Services available for purchase through the G-Cloud digital online store.

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ACT’s latest digital ticketing and payment platform adopted by seven Go-Ahead bus companies

16 February 2015 - The latest release of ACT’s ticketing and payments platform has strengthened Go-Ahead’s passenger ticketing options.

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ITSO keyring rollover fact sheet

27 January 2015 - Further to the decision by ITSO to roll the transaction keyring on all ISAMs, ACT has commissioned and resourced its own specialist ISAM (ITSO Security Access Module) Keyring Rollover Test and Delivery Team. For the past four months, our team has been working with ITSO to ensure your ACT HOPS can support the current and new keyring, and can issue new keyring updates to your infield ISAMs. ACT will not pass on the costs of this preparatory work to any of our customers.

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On track for largest smart ticketing scheme outside of London

18 December 2014 - More than 500,000 people across Greater Manchester are now able to get on board with smart ticketing as a part of the phased rollout of the get me there scheme. Everybody holding a Greater Manchester concessionary pass for older or disabled people is now being asked to touch in and touch out at the system’s smart readers whenever they travel for free, following a successful pilot run by Transport for Greater Manchester.

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ACT’s Cloud Ticketing Service selected for high street ticketing deal

20 November 2014 - Merseytravel has announced a new partnership with PayPoint and ACT to launch its new generation of electronic ticketing covering bus, rail and ferry travel. The new ticketing scheme goes live on 24 November.

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ACT delivers smart ticketing back office for c2c Smart

5 November 2014 - Train operator, c2c, which carries 35 million passengers a year between London’s Fenchurch Street, Shoeburyness and the Essex coast, has launched the second phase of c2c Smart.

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Haven Systems Limited to connect to ACT’s Cloud Ticketing Service

27 October 2014 - Haven Systems Limited has become the latest company to join ACT’s Cloud Partner Programme. With a wealth of expertise in Electronic Point of Sale (EPOS) and back office systems, Haven Systems has secured smart-ticket capability by integrating its systems with ACT’s Cloud Ticketing Service.

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First Group launches smart card programme with ‘touch card’

1 October 2014 - First Group Plc has launched the first phase of its smart ticketing programme with the introduction of the touch card, a smart card designed to make it easier for passengers to travel on First buses in Bristol.

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Team ACT complete Seven Bridge Sportive for local children’s charity

25 September 2014 - Team ACT took up the challenge of the Severn Bridge Sportive raising over £1,500 for local charity, Springboard, which offers support for young children who need a little extra help and support.

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Masabi and ACT to bring ITSO ticketing to smartphones

23 September 2014 - Masabi, the leader in mobile ticketing and payments for transit, and ACT, the digital transactions and payments specialist, have announced that the two companies are working together to bring ITSO ticketing to smartphones.

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TransaXiom selects ACT to deliver speedy ticket transactions

23 September 2014 - TransaXiom, the provider of patented Digital Cash technology, and ACT, the digital transactions and payments specialist, have today announced that the two companies are working together to enable the purchase and delivery of ITSO smart ticketing and payment applications onto their ITSO certified microprocessor (CMD2) card platform, the Janus card.

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Cardiff Bus and PayPoint take smart ticketing to the high street

18 August 2014 - Cardiff Bus passengers will be able to buy and top up their iff travel cards at over 180 high street outlets, following a deal with PayPoint and ACT.

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Parkeon incorporates ACT’s remote ticketing technology into its ticketing machines

17 July 2014 - Parkeon Ticket Vending Machines (TVMs) now incorporate ACT’s Remote POST software to provide passengers with a convenient way to load tickets onto their smart cards.

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New smart ticketing courses for ACT clients

19 May 2014 - ACT has launched a programme of training courses to provide an overview of ITSO and smart ticketing, and give clients the skills and knowledge to make the most of ACT systems.

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Smart ticketing portal launched for Bristol's Park and Ride

24 April 2014 - Smart ticketing is being rolled out for Bristol’s Park and Ride service following last year’s successful smart ticketing trial of the TravelWest+ card.

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Ticketing portal launched for Norwich's Park and Ride service

10 April 2014 - Norfolk County Council has launched an online ticketing portal ready for the launch of its park and ride smart ticketing scheme.

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RSL in deal to secure smart ticketing capabilities

10 February 2014 - RSL (Region Services Limited) has signed a partnership contract with ACT to connect to its Cloud Ticketing Service, securing ITSO* smart ticketing capability for its ticketing devices and kiosks.

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Parkeon joins the ACT Cloud to extend ITSO smart ticketing capability

27 January 2014 - Parkeon has secured ITSO* Part 11 smart ticketing capability for its range of rail industry Ticket Vending Machines (TVM) by joining the ACT Cloud.

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ACT achieves ITSO certification for its Remote POST

9 January 2014 - The UK’s network of smart ticketing top-up and collection points is set to increase following ITSO* certification of ACT’s Remote POST smart ticketing service.

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Bristol launches smart card trial

16 December 2013 - Smart ticketing for public transport in South West England has been extended following the launch of a smart ticketing trial in Bristol.

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Leicestershire County Council renews CMS contract with ACT

19 November 2013 - Leicestershire County Council has awarded ACT a three year contract to supply and support their Customer Management System (CMS).

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Joining up public transport in South West England

12 November 2013 - Public transport in South West England is being transformed through a partnership of local authorities and bus operators implementing smart ticketing across the region.

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Key addition to Southern Railway ticketing

28 October 2013 - Southern Railway has introduced single and return tickets on its popular smart card, the key, making the smart card just as convenient for occasional travellers as it is for frequent travellers.

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PayPoint joins the ACT Cloud

24 September 2013 - PayPoint has joined the ACT Cloud in a deal that will extend the retailing of UK smart card transport tickets, through PayPoint’s existing network of contactless-enabled payment terminals, in over 25,000 convenience stores, newsagents and forecourts.

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ACT launches Cloud Services

17 September 2013 - ACT announces its new Cloud Services, which will provide passengers with a UK-wide retail network to buy and top-up public transport tickets using smart cards.

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ACT invests in hosting infrastructure to meet future service demands

11 July 2013 - The way ACT’s services are accessed is changing. Putting passengers first means giving them choice and flexibility in how and when they buy and top-up their smart cards.

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ScotRail appoints ACT as smart ticketing prime contractor

1 July 2013 - ScotRail has appointed ACT as prime contractor to supply and support its smart ticketing infrastructure.

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Dundee College students travel smart with National Express

25 June 2013 - ACT, working in close collaboration with a range of partners, has successfully delivered the first step towards National Express’s ambition to implement commercial smart ticketing for their UK bus operations.

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VISITicket marks over one million visits using its smart tourism passes

7 May 2013 - One million visits have taken place since implementing Power Pass, which offers entry to many US attractions, including sightseeing tours and tourist attractions, to create an all-in-one sightseeing itinerary.

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ACT achieves ITSO certification for Perso POST

30 April 2013 - ACT has extended its ITSO capability to provide a complete end to end ticketing solution following ITSO certification of its Personalisation POST (Perso POST).

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Transport Minister applauds the UK’s most advanced ITSO ticketing infrastructure

4 February 2013 - Wales Transport Minister unveils new retail channels powered by ACT technology.

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Transport Scotland leads the way in preventing concessionary travel fraud

3 January 2013 - ACT (Applied Card Technologies Ltd), the market leading intelligent transactions company, has equipped Transport Scotland with ACT’s latest ‘hotlisting’ technology to help prevent National Concessionary Travel card fraud.

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Commuters go automatic as ACT’s unveils its ITSO Auto top-up technology

6 December 2012 - Oyster style Auto top-up available as Wales trials its ITSO based National Pay As You Go smartcard scheme.

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ACT secures seven year smart ticketing contract with Atos

30 November 2012 - ACT has secured a seven year contract with Atos for the provision of products and services to support the Transport for Greater Manchester (TfGM) Smart Ticketing programme.

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Intersport retailers launch new customer loyalty scheme

20 November 2012 - Independent Intersport retailers have launched a brand new customer loyalty scheme in the UK, using ACT’s GEL loyalty platform.

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ACT launches mobile app for reading ITSO smart cards

29 October 2012 - ACT, the smart transaction services provider for the retail, transport, payment and tourism sectors, today unveiled its market ready Android mobile application capable of reading and displaying the contents of any ITSO-based transport ticketing smart card.

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Oyster style card launched by Newport Bus

24 August 2012 - Newport Bus is offering their customers greater flexibility to pay for journeys with Freedom, its new pay-as-you-go smartcard. Underpinned by ACT’s next generation ticketing platform, Freedom offers less frequent travellers a convenient way to pay for journeys. Newport Bus recently launched its PASSPORT and PASSPORT Plus smartcards for frequent travellers providing unlimited travel passes for a week, month or year.

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Smarter travel goes from strength to strength for Go-Ahead

11 June 2012 - ACT continues its work to roll out the intelligent ticketing systems and support that underpin ‘the key’ for Go-Ahead’s bus and rail operations.

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Garden centre consortium uses ACT loyalty system to reward customers

28 May 2012 - Customer retention and remaining competitive can be tough for independent retailers to achieve. Customers have greater choice than ever, so retailers must work harder to win their favour – and that means directing the right marketing efforts at the right customers at the right time.

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ACT technology helps Guinness Hermitage tackle tenancy issues

30 April 2012 - Rent arrears, anti-social behaviour and damage to housing stock are just some of the problems faced by the UK’s 1,200 housing associations.

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Transport Scotland delivers next generation smart ticketing transaction platform

16 April 2012 - Working closely with Transport Scotland concessionary travel unit, ACT has completed the implementation of its next generation smart ticketing transaction platform for Transport Scotland to manage the ½ million journeys made each day by concessionary pass holders in Scotland.

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SWSAL selects ACT to deliver ITSO Smart Ticketing

24 January 2012 - ACT (Applied Card Technologies Limited) has been selected by South West Smart Applications Ltd (SWSAL) to provide a central smart customer and card holder management system and associated ticketing services for the South West region. This fully managed solution provides smartbusiness customers with the tools to effortlessly introduce an integrated smart card ticketing and payment scheme throughout the region, delivering ITSO transport tickets, eMoney and support services across the regional bus and rail transport network.

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Cheshire expands smart card services

29 December 2011 - Cheshire Integrated Transport Services (CITS) takes another step forward in its commitment to using technology to improve citizen services.

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The Times puts Smart Transactions Group in global "hottest payment start-up" list

7 December 2011 - The Times “Future of Payments” supplement lists the Smart Transactions Group (STG) as one of the "hottest payments start-ups" in the world. STG was formed in May 2011 by bringing together 2 proven innovators, ACT (Applied Card Technologies) and sQuid.

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Southern Railway passengers’ trial new smart card ticketing scheme

25 November 2011 - Under-Secretary of State for Transport, Norman Baker MP has launched Southern Railway’s new smartcard pilot scheme. The rechargeable ITSO compliant smart card called “the key” provides an alternative to paper tickets and makes buying tickets and travelling easier and more convenient for passengers.

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Go-Ahead Group win “Excellence in Technology” award

8 November 2011 - ACT Customer Wins ‘Excellence in Technology’ Award at National Transport Event

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ACT ranked 49 in Sunday Times Tech Track 100

19 September 2011 - ACT is recognised by The Sunday Times Tech Track 100 as one the UK’s fastest growing technology businesses.

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The Malta Pass, powered by ACT, opens for business

13 September 2011 - ACT is delighted to announce the launch of The Malta Pass, the latest tourism city card to be powered by ACT.

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ACT delivers online ITSO smart ticketing system for the new Cambridgeshire Guided Busway

10 August 2011 - ACT (Applied Card Technologies Limited) is pleased to announce the successful implementation of a web based online ITSO smart ticketing portal to coincide with the opening of the new Cambridgeshire Guided Busway (CGB).

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ACT and sQuid join forces under the corporate umbrella of Smart Transactions Group

24 May 2011 - ACT (Applied Card Technologies Limited) is pleased to announce it is joining forces with sQuid Limited through the creation of a new company called Smart Transactions Group Limited.

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ACT launches new service to enable on line ordering of concessionary travel passes

21 March 2011 - ACT has launched a new web portal service to allow concessionary travel pass holders to apply for and renew their concessionary travel pass on line. ACT have launched this fully managed online application portal to enable local authorities to provide multiple channels to access services and reduce the overall cost of administration of concessionary pass travel schemes.

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Leicester selects ACT for its customer ticketing and CRM delivery project

7 March 2011 - As part of the "One Leicester" project, Leicester County Council contracted ACT to integrate their Customer Management System and managed services to the Council's Oracle CRM system. This has enabled the council residents in Leicester maintain a single point of contact to the council, services, specifically with regards to the on-going application and supply of their smart concessionary travel passes.

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WBC award three year contract to ACT for CMS and card production services

25 February 2011 - Wokingham Borough Council (WBC) has awarded ACT a three year contract to supply a fully managed Customer Management System and associated card production services to support their ITSO ENCTS scheme.

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Fujitsu extends contract with ACT

2 February 2011 - Fujitu have awarded ACT a further two year contract to provide ITSO back office services including the ACT HOPS and CMS for First ScotRail Ltd. First ScotRail Ltd is part of the FirstGroup and operates domestic passenger trains within Scotland and the cross-border Caledonian Sleeper service to London.

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Leicester City Council award HOPS contract to ACT

1 February 2011 - Leicester City Council (LCC) embarks on a smart ticketing program by awarding HOPS contract to ACT. Chosen as one of the 9 major cities targeted for DfT funding to create smart ticketing for their citizens, Leicester City Council needed a HOPS managed service partner to provide the key back office services for their scheme.

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Gloucestershire County Council award critical CMS and online customer portal services to ACT

1 December 2010 - The DfT mandate to enable the administration of the English National Concessionary TravelCard scheme from the District TCAs to County Council level from April 1st 2011, has initiated a complete review by Gloucestershire County Council (GCC).

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ITSO has awarded its latest 2.1.4 certification to the HOPS by ACT

29 November 2010 - ITSO has awarded its latest 2.1.4 certification to the HOPS by ACT (Applied Card Technologies Ltd), the industry-leading smart ticketing management system provider. ACT is proud to hold this important certification which includes the 2.1.4 specification changes (corrigendum) from the past six months. ACT's flagship product, HOPS v5, is unique in being the only HOPS that has achieved certification to each and every version of the ITSO specification (2.1, 2.1.1, 2.1.2, 2.1.3, and 2.1.4). This latest certification underscores ACT's long term commitment to ITSO and its investment in servicing the current and future needs of its customers.

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Cardiff Bus launches IFF smartcard scheme, using ACT back office ticketing systems and services

6 October 2010 - ACT (Applied Card Technologies) back office ticketing systems and services are enabling Cardiff Bus to deliver revolutionary smartcard technology on all its commercial bus services.

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ACT delivers Oxford Bus commercial ticketing project

1 October 2010 - Working alongside Oxford bus project delivery teams, ACT provides the central customer and card management systems complying the latest ITSO industry standards together with integration to Oxford bus on line retail ticketing systems. In addition, ACT’s new ITSO certified retail point of sale solution (POST) is deployed to all Oxford bus retail locations including Debenhams Oxford.

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The first ITSO 2.1.4 certified Retail POST hits the shop floor

17 August 2010 - Loading electronic travel tickets onto smart cards at the till has now become a reality thanks to the ACT Retail POST, the first ITSO 2.1.4 certified Point of Service Terminal (POST) to hit the high street. ITSO is the national government standard for e-ticketing in the UK. ACT, the leading provider of ticketing systems and services, has today announced successful ITSO 2.1.4 certification of its retail ticketing application called the Retail POST. The Retail POST by ACT provides a touch screen interface with which travel shop staff can load ITSO travel tickets to smart media such as smart cards. Customers can also collect their online ticket and pay as you go travel top-ups from the ACT Retail POST.

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Transport for Greater Manchester selects ACT for its ITSO ticketing project

11 August 2010 - Transport for Greater Manchester selects the ACT ITSO HOPS system and services to manage its integrated smart ticketing programme.

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Garden centres enjoy sales growth through ACT's loyalty platform, GEL

9 July 2010 - ACT (Applied Card Technologies Limited) is pleased to support all garden centres in the Choice "Reward Card" group. Since putting ACT's GEL system in place, membership has increased by over 10% and targeted campaigns have successfully reactivated a large number of dormant accounts. Additionally, redemption rates on campaign offers of between 25% and 40% have generated significant sales growth.

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Merseytravel awards integrated ticketing project to ACT

1 July 2010 - When Merseytravel decided to unify its public transport system across the Liverpool region, it embarked on an ambitious project, spanning physical infrastructure as well as upgrading and integration of back-office systems.

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Go North East select ACT to deliver smart ticketing strategy

1 June 2010 - GoNorthEast selects ACT to design and deliver the smart ticketing systems and managed services to support its 'key' travel card programme.

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West of England councils select ACT to provide HOPS back office solutions

1 April 2010 - South Gloucestershire District Council, on behalf of three other local authorities in the West of England, took advantage of the DfT smart transport incentive to set up and run core ITSO back office services to underpin the regions smart card travel initiatives.

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Yorcard selects ACT for its ITSO HOPS ticketing back office service.

31 March 2010 - Yorcard is tasked with smart ticketing to public transport users in the Yorkshire Region.

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ACT opens the gate for rail smart ticketing

1 March 2010 - Shere has selected ACT to ITSO enable its FAST Rail™ Ticket Vending Machine range. Shere will employ the ACT ITSO POST application, already certified to 2.1.4 of the ITSO specification to provide an innovative portfolio of ITSO compliant tickets for its rail customers.

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Bristol City Council selects local provider to deliver its concessionary travel programme

1 February 2009 - Bristol City Council selects Wiltshire based ACT to design and deliver a turnkey ITSO compliant concessionary travel solution.

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Northamptonshire County Council smart concessionary pass system goes live

1 March 2008 - The Northamptonshire County Council (NCC) smart concessionary-pass system is now live using the ACT HOPS and managed services. NCC was one of the first County Councils to independently finance the upgrade of their bus network to support smart ticketing. The project was launched in October 2010 with NCC supplying over 500 buses with smart ETMs, including their own managed in-house support for the council’s smaller operators.

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