News
ACT technology helps Guinness Hermitage tackle tenancy issues
30 April 2012 - Rent arrears, anti-social behaviour and damage to housing stock are just some of the problems faced by the UK’s 1,200 housing associations.
Transport Scotland delivers next generation smart ticketing transaction platform
16 April 2012 - Working closely with Transport Scotland concessionary travel unit, ACT has completed the implementation of its next generation smart ticketing transaction platform for Transport Scotland to manage the ½ million journeys made each day by concessionary pass holders in Scotland.
SWSAL selects ACT to deliver ITSO Smart Ticketing
24 January 2012 - ACT (Applied Card Technologies Limited) has been selected by South West Smart Applications Ltd (SWSAL) to provide a central smart customer and card holder management system and associated ticketing services for the South West region. This fully managed solution provides smartbusiness customers with the tools to effortlessly introduce an integrated smart card ticketing and payment scheme throughout the region, delivering ITSO transport tickets, eMoney and support services across the regional bus and rail transport network.
Cheshire expands smart card services
29 December 2011 - Cheshire Integrated Transport Services (CITS) takes another step forward in its commitment to using technology to improve citizen services.
The Times puts Smart Transactions Group in global "hottest payment start-up" list
7 December 2011 - The Times “Future of Payments” supplement lists the Smart Transactions Group (STG) as one of the "hottest payments start-ups" in the world. STG was formed in May 2011 by bringing together 2 proven innovators, ACT (Applied Card Technologies) and sQuid.
Southern Railway passengers’ trial new smart card ticketing scheme
25 November 2011 - Under-Secretary of State for Transport, Norman Baker MP has launched Southern Railway’s new smartcard pilot scheme. The rechargeable ITSO compliant smart card called “the key” provides an alternative to paper tickets and makes buying tickets and travelling easier and more convenient for passengers.
Go-Ahead Group win “Excellence in Technology” award
8 November 2011 - ACT Customer Wins ‘Excellence in Technology’ Award at National Transport Event
ACT ranked 49 in Sunday Times Tech Track 100
19 September 2011 - ACT is recognised by The Sunday Times Tech Track 100 as one the UK’s fastest growing technology businesses.
The Malta Pass, powered by ACT, opens for business
13 September 2011 - ACT is delighted to announce the launch of The Malta Pass, the latest tourism city card to be powered by ACT.
ACT delivers online ITSO smart ticketing system for the new Cambridgeshire Guided Busway
10 August 2011 - ACT (Applied Card Technologies Limited) is pleased to announce the successful implementation of a web based online ITSO smart ticketing portal to coincide with the opening of the new Cambridgeshire Guided Busway (CGB).
ACT and sQuid join forces under the corporate umbrella of Smart Transactions Group
24 May 2011 - ACT (Applied Card Technologies Limited) is pleased to announce it is joining forces with sQuid Limited through the creation of a new company called Smart Transactions Group Limited.
ACT launch new service to enable on line ordering of concessionary travel passes
21 March 2011 - ACT has launched a new web portal service to allow concessionary travel pass holders to apply for and renew their concessionary travel pass on line. ACT have launched this fully managed online application portal to enable local authorities to provide multiple channels to access services and reduce the overall cost of administration of concessionary pass travel schemes.
Leicester selects ACT for its customer ticketing and CRM delivery project
7 March 2011 - As part of the "One Leicester" project, Leicester County Council contracted ACT to integrate their Customer Management System and managed services to the Council's Oracle CRM system. This has enabled the council residents in Leicester maintain a single point of contact to the council, services, specifically with regards to the on-going application and supply of their smart concessionary travel passes.
WBC award three year contract to ACT for CMS and card production services
25 February 2011 - Wokingham Borough Council (WBC) has awarded ACT a three year contract to supply a fully managed Customer Management System and associated card production services to support their ITSO ENCTS scheme.
Fujitsu extends contract with ACT
2 February 2011 - Fujitu have awarded ACT a further two year contract to provide ITSO back office services including the ACT HOPS and CMS for First ScotRail Ltd. First ScotRail Ltd is part of the FirstGroup and operates domestic passenger trains within Scotland and the cross-border Caledonian Sleeper service to London.
Leicester City Council award HOPS contract to ACT
1 February 2011 - Leicester City Council (LCC) embarks on a smart ticketing program by awarding HOPS contract to ACT. Chosen as one of the 9 major cities targeted for DfT funding to create smart ticketing for their citizens, Leicester City Council needed a HOPS managed service partner to provide the key back office services for their scheme.
Gloucestershire County Council award critical CMS and online customer portal services to ACT
1 December 2010 - The DfT mandate to enable the administration of the English National Concessionary TravelCard scheme from the District TCAs to County Council level from April 1st 2011, has initiated a complete review by Gloucestershire County Council (GCC).
ITSO has awarded its latest 2.1.4 certification to the HOPS by ACT
29 November 2010 - ITSO has awarded its latest 2.1.4 certification to the HOPS by ACT (Applied Card Technologies Ltd), the industry-leading smart ticketing management system provider. ACT is proud to hold this important certification which includes the 2.1.4 specification changes (corrigendum) from the past six months. ACT's flagship product, HOPS v5, is unique in being the only HOPS that has achieved certification to each and every version of the ITSO specification (2.1, 2.1.1, 2.1.2, 2.1.3, and 2.1.4). This latest certification underscores ACT's long term commitment to ITSO and its investment in servicing the current and future needs of its customers.
Cardiff Bus launches IFF smartcard scheme, using ACT back office ticketing systems and services
6 October 2010 - ACT (Applied Card Technologies) back office ticketing systems and services are enabling Cardiff Bus to deliver revolutionary smartcard technology on all its commercial bus services.
ACT delivers Oxford Bus commercial ticketing project
1 October 2010 - Working alongside Oxford bus project delivery teams, ACT provides the central customer and card management systems complying the latest ITSO industry standards together with integration to Oxford bus on line retail ticketing systems. In addition, ACT’s new ITSO certified retail point of sale solution (POST) is deployed to all Oxford bus retail locations including Debenhams Oxford.
The first ITSO 2.1.4 certified Retail POST hits the shop floor
17 August 2010 - Loading electronic travel tickets onto smart cards at the till has now become a reality thanks to the ACT Retail POST, the first ITSO 2.1.4 certified Point of Service Terminal (POST) to hit the high street. ITSO is the national government standard for e-ticketing in the UK. ACT, the leading provider of ticketing systems and services, has today announced successful ITSO 2.1.4 certification of its retail ticketing application called the Retail POST. The Retail POST by ACT provides a touch screen interface with which travel shop staff can load ITSO travel tickets to smart media such as smart cards. Customers can also collect their online ticket and pay as you go travel top-ups from the ACT Retail POST.
Transport for Greater Manchester selects ACT for its ITSO ticketing project
11 August 2010 - Transport for Greater Manchester selects the ACT ITSO HOPS system and services to manage its integrated smart ticketing programme.
Garden centres enjoy sales growth through ACT's loyalty platform, GEL
9 July 2010 - ACT (Applied Card Technologies Limited) is pleased to support all garden centres in the Choice "Reward Card" group. Since putting ACT's GEL system in place, membership has increased by over 10% and targeted campaigns have successfully reactivated a large number of dormant accounts. Additionally, redemption rates on campaign offers of between 25% and 40% have generated significant sales growth.
Merseytravel awards integrated ticketing project to ACT
1 July 2010 - When Merseytravel decided to unify its public transport system across the Liverpool region, it embarked on an ambitious project, spanning physical infrastructure as well as upgrading and integration of back-office systems.
Go North East select ACT to deliver smart ticketing strategy
1 June 2010 - GoNorthEast selects ACT to design and deliver the smart ticketing systems and managed services to support its 'key' travel card programme.
West of England councils select ACT to provide HOPS back office solutions
1 April 2010 - South Gloucestershire District Council, on behalf of three other local authorities in the West of England, took advantage of the DfT smart transport incentive to set up and run core ITSO back office services to underpin the regions smart card travel initiatives.
Yorcard selects ACT for its ITSO HOPS ticketing back office service.
31 March 2010 - Yorcard is tasked with smart ticketing to public transport users in the Yorkshire Region.
ACT opens the gate for rail smart ticketing
1 March 2010 - Shere has selected ACT to ITSO enable its FAST Rail™ Ticket Vending Machine range. Shere will employ the ACT ITSO POST application, already certified to 2.1.4 of the ITSO specification to provide an innovative portfolio of ITSO compliant tickets for its rail customers.
Bristol City Council selects local provider to deliver its concessionary travel programme
1 February 2009 - Bristol City Council selects Wiltshire based ACT to design and deliver a turnkey ITSO compliant concessionary travel solution.
Northamptonshire County Council smart concessionary pass system goes live
1 March 2008 - The Northamptonshire Count Council (NCC) smart concessionary pass system is now live using the ACT HOPS and managed services. NCC was one of the first County Councils to independently finance the upgrade of their bus network to support smart ticketing. The project was launched in October 2010 with NCC supplying over 500 buses with smart ETMs, including their own managed in-house support for the council’s smaller operators.
